Happy Sunday gorgeous!
Sit back, relax, and enjoy this week’s random ramblings:
I’ve Been Interviewed!
I’ve recently had the pleasure of being interviewed by the lovely Michelle of Lab Muffin. She asked me about my skincare routine, my favourite products, my top beauty tips, and a lot more. I really enjoyed answering her questions, and I hope you’ll enjoy reading them. If you missed it, you can check it out here. And then subscribe to Lab Muffin. It’s full of smart beauty tips and honest reviews. A truly wonderful read.
How To Drink Coffee Like An Italian
Enjoying a good cup of coffee at the bar is one of the little pleasures Italians indulge in as often as they can. A lot stop there on their way to work, so they can have a chat with friends, catch up on the news, and drink an espresso that’ll wake them up and get them ready for the day ahead.
But even something as simple as ordering a coffee can be challenging for tourists. Coffee in Italy is an art. It has its own rules and lingo, which are different from those used in the rest of the world. You must know and follow them, if you don’t want to look like a fool.
Don’t think that being a faithful Starbucks client will help you. Howard Schultz may have tried to bring the experience of a traditional Italian coffee house to the rest of the world, but if you order a hot latte in any Italian bar, you’ll get just that, a hot glass of milk. And a weird stare from the barman who’s serving you (and anyone else in the bar).
So, What Type Of Coffee Should You Order?
Here’s a quick glossary that’ll help you order coffee like an Italian (and ensure you’ll get what you asked for):
Caffè: although this literally means coffee, if you order it, you’ll get an espresso.
Caffè lungo: a long espresso, ie with more water.
Caffè ristretto: a short espresso.
Cappuccino: espresso topped up with hot, foamed milk (never order one after noon).
Caffè macchiato: an espresso stained with a splash of milk.
Latte macchiato: milk stained with a splash of coffee.
Caffè shakerato: coffee with ice and sugar.
Caffè schiumato: coffee with milk foam.
Caffè con panna: coffee with whipped cream.
Caffè freddo: iced.
If you’re longing for a caffè americano, the American-style filter coffee, hard luck. That doesn’t exist in Italy. The closest thing to it is an espresso with hot water added to it. That’s what you’ll get if you ask for it.
Italian bars are an hybrid between a cafè and a bar. Open from morning till night, they sell alcohol, which is mostly consumed in the evening, but also all kins of non-alcoholic drinks, and snacks, like pizza, sandwiches, and croissants.
People do more than just eat there. They are places to socialize, discuss the news of the day, and relax. Here are a couple of things you need to know to fit right in:
Unless you are really tired, drink your coffee at the bar. That’s what most Italians do. It’s customary, and it is a lot cheaper than drinking it at the table.
Although every bar has its own rules, in most places, you’ll have to pay for your coffee before you order it. Just go to the cash register, tell the guy (or lady) there what you want (caffè macchiato, a croissant, whatever), and pay for it. He’ll give you a receipt. Bring that to the bar with you and hand it to the server. He’ll get you what you’ve just ordered.
Now, enjoy your coffee!
How do people drink coffee in your country?
What I’m Reading Now
Hug Your Customers: STILL The Proven Way to Personalize Sales and Achieve Astounding Results by Jack Mitchell
I don’t read many business books, but when Warren Buffet recommends something, I listen and pick up a copy. I hope every business owner does too. If everyone followed Mitchell’s advice shopping would be a more satisfying experience, and the world a better place.
Hugging your customers, the philosophy that allowed Mitchell and his Family of Stores to thrive even if they aren’t in the best locations or spend a lot in marketing and advertising, is basically, good customer service. The Mitchells and their employees always go the extra mile to serve and please their customers. No request they may have is too bizarre to be satisfied. And they know that, in the case of an emergency, the Mitchells will promptly help them out, even if they have to open the store in the middle of the night to do so. That’s because they are not treated as customers. They are treated as friends. That’s why they keep coming back. I wish I could go back. If I lived in the US and could afford it, I wouldn’t shop anywhere else. It’s so refreshing to be able to shop at a place where customers are treated like people, not numbers or fools to be parted with their own money (of course the Mitchells want your money too, but at least strive hard to earn it).
The book is filled with personal stories, advice, and case studies to make businesses understand why they should hug their customers too, and how to implement this philosophy. If you are business owner, or know someone who is, you must pick up a copy too. Available at Amazon UK and Amazon US.
Five favourite makeup dupes that you can use every single day – London Beauty Queen
Day to night mascara renewal – The Beauty Department
Dutch braid tutorial for when your fringe is a mess – Hair Romance
How do enzyme exfoliants work? – Lab Muffin
How to draw brows using a brow pencil – Ask Me Whats